FAQs
How long does shipping take?
We process orders within 1–2 business days. Shipping typically takes 3–7 days depending on your location. You’ll receive tracking info once it’s on the way.
When will I receive my item?
When we have received your order, you will automatically receive an e-mail confirming your order. Orders made before 2 PM (CET) will be picked, packed and shipped the same day. Delivery time is usually 2-4 working days with DHL Express.
What payment methods do you accept?
We accept all major credit/debit cards, PayPal, and secure online payments—your data is protected with encryption and care.
Can I change or return my item?
If you want to change a product into another model, strap color etc., please contact us so we are able to reserve the new item in our stock immediately. You are always entitled to an exchange or refund within 30 days after you have received your package, as long as the item has not been used.